Privacy Policy
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Book a discovery call or schedule an appointment
- Contact us through our website, email, or phone
- Sign up for our newsletters or updates
- Complete forms or surveys
- Use our booking platform (PT Everywhere)
Personal information may include your name, email address, phone number, mailing address, date of birth, medical history, payment information, and other details you choose to provide.
We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, and how you interact with our site. This is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to:
- Schedule and manage your appointments
- Provide rehab and performance care services
- Communicate with you about your care, appointments, and our services
- Process payments and maintain billing records
- Send you updates, newsletters, or promotional materials (with your consent)
- Improve our website and services
- Comply with legal obligations and protect our rights
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (such as our booking platform, payment processors, and email services)
- Professional advisors, including lawyers and accountants
- Law enforcement or government authorities when required by law or to protect our rights
Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications
- Disable cookies through your browser settings
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can control cookie preferences through your browser settings, though disabling cookies may limit some website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Lightning Performance Solutions
7211 NW 83 St Suite 160
Kansas City, MO 64152
Phone: (816) 945-4048
Email: info@lightningperformancekc.com
Website: https://lightningperformancekc.com/